First, we come to your home in University Heights for measurements and consultation. Not estimates over the phone or guesswork – actual measurements with someone who knows what to look for. We assess your current frame, check for structural considerations, and discuss your style preferences. Next, our in-house design team creates your door. Whether you choose from our pre-designed options or go fully custom, everything gets reviewed with you before production starts. No surprises, no “that’s not what I ordered” conversations later. Installation day involves our professional crew – not contractors we hired last week. We handle the heavy lifting (literally – these doors can weigh hundreds of pounds), ensure proper alignment, and test everything before we leave. Your dedicated project manager stays in touch throughout the entire process, so you always know what’s happening and when.